Question 1

What if I've never done this before?

Accepted Answer

Then you're in good company: most women who come to me haven't. Everyone's experience of this work is different, because everyone arrives with a different history. All I ask is that you come in with an open mind. It isn't my place to judge what comes up for you or how you feel about it. My job is to hold the space so you can explore it and see how it lands.

Question 2

Are you a licensed therapist?

Accepted Answer

No, and I'm not trying to be. I have a bachelor's degree in psychology with a trauma specialization, I'm certified in trauma-informed coaching, and I'm trained in tarot as a reflective practice. I work alongside therapy, in tandem with it, not instead of it. If you're in therapy, keep going. If you need a therapist, I'll help you find one.

Question 3

How do I prepare for a session?

Accepted Answer

Wear comfortable clothes. Eat something light a few hours beforehand: don't arrive starving or stuffed. Drink water. Show up as yourself. There's no ritual to perform.

Question 4

What should I expect during a session?

Accepted Answer

It depends on what we're doing together: tarot is conversation, reiki is you lying down while I work, coaching is talking with intent. Each service page has a "More info" popup with the time, what's included, and what to expect for that specific session. Start there, and I'll walk you through everything before we begin.

Question 5

Can I do sessions remotely?

Accepted Answer

Every service can be done remotely except Immersive Deep Release, which needs the room to work. I use Google Meet. One more thing: when a content slot is open, I offer 15% off in exchange for permission to record the session for content. Those go fast.

Question 6

How long do the effects of a session last?

Accepted Answer

That depends on what you do after. One session opens a door; walking through it is yours. Your session notes and a practical plan land in your client portal within 24 hours. I aim for close of business the same day, so you're not left trying to remember what we figured out.

Question 7

Can I bring a friend or family member?

Accepted Answer

Regular sessions are one-on-one and intimate by design: adding a person changes what's possible in the room. That said, group sessions are available on request: I'll work out the logistics with you case by case. Email hello@ladyhao.com.

Question 8

What if I get emotional during a session?

Accepted Answer

That's the work. Crying, anger, laughter, dead silence: all of it is welcome, and I've held all of it. Chances are I'll get emotional too; I'm an empath, it's an occupational hazard. Who decided emotions were taboo anyway?

Question 9

Can I cancel or reschedule?

Accepted Answer

Yes. For standard sessions: 48 hours or more before your session is a full refund, 24–48 hours is a 50% refund, and under 24 hours is no refund. Immersive Deep Release has its own terms: 2+ weeks to reschedule free, 1–2 weeks for a 50% refund, 7 days or less no refund. Reschedule within 90 days either way.

Question 10

Do bundles expire?

Accepted Answer

Bundles expire 1 year from purchase.

Question 11

Do you offer reduced-fee or sliding-scale pricing?

Accepted Answer

Yes. If the standard rate is a barrier, you can apply for Reduced or Access pricing anytime through your client portal, on the Sliding Scale page. It's based on your own sense of what you can afford, not proof of income, and spots are limited so I can keep this sustainable for everyone.

Question 12

How do I book a session?

Accepted Answer

Start with a free fit call. We talk for 15–30 minutes about what you're looking for and whether we're a match. No pressure, no pitch. Book it right here on the site.

Question 13

What if I'm not sure I want to commit to a full session?

Accepted Answer

Do the fit call. That's exactly what it's for. Free, no strings. If we're not aligned, I'll tell you straight.

Question 14

Do you take insurance?

Accepted Answer

No, these are cash-pay services. I'll give you an invoice you can submit to your insurer if your plan reimburses wellness services. That part's between you and them.

Question 15

Do you charge for travel?

Accepted Answer

Not within a 20-mile radius of Grovetown, GA. Beyond that, travel is billed at the current IRS standard mileage rate.

Question 16

What trainings do you have?

Accepted Answer

A bachelor's degree in psychology with a trauma specialization, certification in trauma-informed coaching, and training in tarot as a reflective practice. I'm currently studying toward a doctorate in botanical medicine. I also bring 25 years of real-world experience being a pit stop for women who need to refuel.

Question 17

Why did you start this work?

Accepted Answer

The corporate pace nearly ended me: I mean that literally. When I came out the other side I got serious about what healing actually requires, and found I was good at helping other women do the same. So I stopped performing and started doing this instead.

Question 18

Do you work with specific populations or issues?

Accepted Answer

I work with women who know something needs to change and are ready to do the work. Special focus on neurodivergent women and women with CPTSD, but the door is wider than that: trauma survivors, chronic illness baddies, women in transition, women who are stuck, women who need permission to rest. Not sure you're a fit? Book a fit call.

Question 19

What's your approach to trauma?

Accepted Answer

Trauma lives in the nervous system. You can't think your way out of it: you have to feel your way through it, at a pace your body agrees to. No forcing, no spiritual bypass. Eastern and western tools in the same room, because your body doesn't care about our labels.

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